Currently Viewing Posts Tagged continuous improvement @en

Quality Cheklist properties


Some days ago we announced in facebook that our after Sales Department partners were
doing the checklist for the next finishing of works of Zarzuela 2, that is, our apartments
and penthouses in Cartagena.

For us, this is one of the most exciting steps, as it is close to finally introduce you with your homes.

We would like to explain what is the so called “checklist” is and all the points for which have been checked in our house before you can live in them.

From the very beginning
of works, the Building Department, through a policy of control of works ensures thequality of the final product: your home

In order to do so, a number of phases are carried out during all stages of construction:

  • Phase test: Tests of products. The results are checked with the quality certificates provided by manufacturer and / or installer. Such tests can take place either insitu or in a laboratory.
  • Service Test Phase: Technical tests concerning the installation of external services such as electricity, water..
  • Inspection Phase: A careful review of any possible imperfection that may appear throughout the whole process.

The Quality Program consists of more than 2000 inspection items and exceeds
the requirements by law. In case we find any incident it would be reported to the
appropriate installer/ worker for the repairing according to a process control and control
sheets procedure.

But, do you think it is all over then? Your home is the most important for us.

A house is the result of the coordination of a series of works, everyone contributes with
their little bit in order to finish what you finally convert in a home.

Once the building works are finished, our partners from the Technical Department
(within the Sales Dept) start to work.

They inspect the finishing in every single room in all the houses and the common areas.If they find any mistake within this exhaustive inspection the Building Dept must solve, whatever the problem, in a short period of time.

Finally, our Sales Dept partners will call you to schedule for a courtesy visit in which you are introduced with your house.

As you can see, we keep one thousand eyes before delivering a home, is something that we have been doing for a long time in all our Developments.

See you soon

Collaborative relationship, necessary

In times as turbulent as those we are living nowadays,  our Companies  have to stop and sharpen the ax, or perhaps and more difficult, we have to get rid of the ax because the trees have changed and we need another kind of tool. This has always been the way right?
Entre todos hacemos Urbincasa

Yesterday we chat with Juan Lucas González our Construction Area Manager,. Those of you, suppliers, customers and friends, who know him personally  know that he is a direct and thoughtful person, always with a nice and interesting talk.
The “Co-Creation”, “Coopetence”, Team Spirit, Training, are terms that already appear within our corporate DNA. The integral relation with all suppliers, customers, employees has become one of our major commitments. We all bring colour to our work. We hope you enjoy reading this article.
“It’s time to maximize efficiency, to keep ourselves in a stand up position, based on making things better and in a more economical way, to move forward, to improve constantly everything that was made “only well” or even “very well” up to date.
It’s time to appreciate and know how to manage talent, to make a good work  from an ethic and professional point of view. It is also time to foster the ability of  creating value continuously. We always have to have time to innovate and be ahead of our own time.
It’s time to learn, relearn, to adapt to the contingencies that surround us,

to the continuous changes that affect us and that require us to be like a reed, slim and strong at the same time.  We must be “Resilient”,  this term currently  used by consultants.
It is time to improve and to adapt the processes, reducing and eliminating those that do not add value and that are not necessary and  securing and strengthening those necessary. We have to do this even if it implies a redefining of your Core Business, that is, your own business heart.
Being all the  above  mentioned necessary , it won’t be enough unless it is done through collaborative relationships, being able to align your strategy to the different actors involved in your process, in your present and future business. We must depart from exploring these external and internal agents and valuing them according to their potential interaction with the Company and their ability to generate pace.
You need to be surrounded by responsible partners who will help to achieve a perfect communion among all the stages and processes. These partners will also help to improve your own service and to strengthen the assessment of it by the final customer. The final customer must also be represented in the group of contributors quoted above. ”
Are you our partner? We would like your comment.

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