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Survey on the quality of service: What we do, we do well, but we want to do it better

8 septiembre, 2010 por

The great majority of our clients are satisfied with the services provided by URBINCASA

Gracias a nuestros clientesAccording to a survey conducted by the independent consultancy Steria, we obtained high rates of satisfaction from a large percentage of our clients for the quality of service offered by URBINCASA both when informing those interested in one of our developments (the documentation delivered, our web site and so forth) and throughout the relationship that we have until the keys are handed over (close of the contract, amendments, deed, and so forth), and subsequently over the after-sale phase.

This is why we want to thank you for your collaboration and the confidence you have in URBINCASA.

Our desire is to improve and with this in mind, we continue to work on and consolidate a good service, while progressing day by day to achieve excellence.

In synthesis:

The great majority of our clients are satisfied with the services offered by URBINCASA.

The results are certified by the international consultancy STERIA, who conducted the study.

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